Founded in 1915, CGR has been delivering expert support to the public, nonprofit and private sectors for a century. Originally, we were incorporated as the Rochester (NY) Bureau of Municipal Research, and were established by founder George Eastman with a mandate to “get things done for the community” we call home. Although our passion for delivering promising solutions has never changed, both the geographic area and clients we serve have broadened dramatically. Today we have a national reach and can be found working with a diverse range of agencies, organizations and communities.
In an arena served almost exclusively by for-profit consultancies, CGR stands apart. Since our founding, we have operated as a 501(c)(3) nonprofit organization, a status that insulates us from political bias and holds us accountable to our clients’ true shareholders – the communities they serve – positioning them as more desirable places to live and work.
Just like our clients, we’re in the business of making a difference.
Katherine Bell provides critical support for diverse projects, ranging from cost-of-government analyses to database design for public, private and nonprofit clients. She has played a key role in the development of every online community profile CGR has delivered to clients.
Her expertise also encompasses data collection; database analysis and management; technical support for program evaluations and needs assessments; data management for online community profiles; and GIS, including interactive mapping. Ms. Bell is our key contact for the U.S. Census, since CGR is an affiliate data center for New York. In addition, she manages in-house technology, overseeing all purchases, installations and innovations. She joined CGR in 2004, and was named manager in 2008. She earned her degree in management information systems from Rochester (NY) Institute of Technology.
Steve Hanmer joined CGR after serving as Managing Partner at a private finance and technology consulting firm, where he specialized in building the strategic planning, data management and performance measurement capabilities of governments. He has created several custom data analytics and reporting solutions to meet the financial and programmatic requirements at the local and federal level. His interests include integrating custom business processes with accurate data, facilitating the timely evaluation of programs, and analyzing information to drive decisions.
Prior to forming Mission Source Consulting, Mr. Hanmer served as Budget Officer for the Administration for Children and Families at the U.S. Department of Health and Human Services and worked in several capacities supporting the City Managers of Cambridge, MA and Glendale, AZ.
He has directed the efforts of several human service, community development, public safety and public works agencies in creating strategic goals and benchmarking metrics. On several occasions, he has integrated program outcomes with financial data to help senior management improve internal operations and demonstrate the public impact of government funds. Mr. Hanmer earned his masters of public administration from the Maxwell School of Citizenship and Public Affairs at Syracuse University, and his undergraduate degree in Environmental Geology and Policy Studies from Syracuse University.
Dr. Harris has spent the last sixteen years using her policy analysis background, disciplinary training in education, and evaluation expertise to examine the implementation and impact of social programs in order to influence institutional change. Her research portfolio includes studies examining national school reform efforts in K-12 settings and racial disparities in educational outcomes.
Dr. Harris’ research contributions in Rochester include a community-based study that examined the experiences of Latina/o secondary students in local schools. Her research has been published in numerous academic journals and edited books and is the co-author of the Plight of Invisibility: A Community-Based Approach to Understanding the Educational Experiences of Urban Latina/os published by Peter Lang. This text examines the inequities confronted by Latina/o families as they negotiated Rochester schools.
Prior to joining CGR, Dr. Harris worked in a variety of research think tanks, higher education institutions, and non-profit organizations. She has been consultant research analyst for Latino Affairs and Bilingual Education at the Rochester City School District (RCSD); a faculty member at the University of Rochester, Wellesley College, and Lawrence University; a researcher at the Consortium for Policy Research in Education at the University of Pennsylvania; and a postdoctoral fellow at the RAND Corporation in Washington, DC. Earlier in her career, Dr. Harris contributed to the development of a literacy for health program in Southeastern Nigeria and directed youth programs in Stamford, Connecticut. She is a member of the Latino Education Task Force and an advisory board member for Teen Empowerment.
Amelia Rickard provides research, cross-disciplinary analysis and data visualization techniques to CGR’s economic impact studies and community profiles projects.
Ms. Rickard joined CGR after a career at Paychex and the completion of her degree in managerial economics and public policy analysis from the Rochester (NY) Institute of Technology. Ms. Rickard is a member of the International Economic Society and past recipient of the RIT Women’s Council scholarship award. She has co-authored a peer-reviewed academic paper on the technology and economics of digital emissions that will be published in February 2017.
Michael Silva is an innovative researcher who not only provides project support but also designed and regularly updates our economic modeling platform, informANALYTICS.
InformANALYTICS is an economic and fiscal impact tool for economic development professionals and others interested in economic impact modeling. In addition, Mr. Silva supports web-based community profiles; completes data analyses; and utilizes his skills in web programming, website design and widget development. He joined CGR as an assistant in 2008 after working for the U.S. Bureau of Labor Statistics and was named to his current position in 2012. He earned his degree in economics with honors from the University of Utah.
Patrick Smith directs business and project development activities at CGR and is responsible for the continued growth of the organization on a regional and national level.
Mr. Smith's primary focus is to build awareness about CGR's unique capabilities among prospective clients, and develop and maintain relationships with current and past clients as well as state and national associations. He has over 25 years of sales, marketing and business development experience at public and private companies as well as non-profit organizations.
Prior to joining CGR in 2015, Mr. Smith worked at General Code, LLC overseeing business development activities in the New England and Mid-Atlantic Region where he worked with hundreds of municipalities and county governments. He is well-versed in issues affecting municipalities and worked closely with municipal managers, clerks and governing bodies to develop codification solutions that made a municipality's laws, rules and regulations easily accessible to staff and residents. He has been a presenter at the New England Municipal Clerks Institute and Academy, International Institute of Municipal Clerks as well as many state league of municipality organizations and various state and local clerks associations. Prior to General Code, he worked at Westlaw-Thomson Reuters, the world's largest legal publishing and online research company as a sales consultant. Before that he was a Vice President of Business Development at the American Arbitration Association, where he was an expert in the field of alternative dispute resolution providing consulting services to attorneys and labor unions in the area of arbitration, mediation and conflict resolution. Early in his career he worked at Marriott Hotels International and National Car Rental in various sales positions. He has been a guest lecturer at the University of Rochester, University at Buffalo Law School, Rochester Institute of Technology, Cornell Corporative Exchange and SUNY Brockport. He earned his degree in Business Management from Niagara University.
Karen Yorks is skilled at planning, coordinating and assisting with managing the day-to-day running of our organization.
Prior to joining CGR in 2005 she was a membership manager for the Genesee Country Village & Museum in Mumford, New York for seven years. Her previous positions included serving as executive secretary at a Midland, Texas firm with responsibility for supporting top management, and as secretary for the City of Bryan (Texas) Development Foundation, where she provided administrative support for the city manager's office. She earned an associate's degree in accounting from Community College of the Finger Lakes, and has completed additional course work at Rochester Institute of Technology.
Ms. Carle has over 15 years of foundation and not-for-profit experience. She worked in Southeast Michigan as program officer and managing director for the Kresge Foundation, and maintains relationships with many organizations and stakeholders in the community.
She has an extensive knowledge of the unique challenges facing Southeast Michigan, and adds a considerable amount of experience and knowledge to our project team. Earlier in her career, Ms. Carle worked for the Ann Arbor Community Foundation and the Bill and Melinda Gates Foundation. Prior to joining the Kresge Foundation in 2004. Ms. Carle earned a master’s degree in Public Policy from the Gerald R. Ford School of Public Policy at the University of Michigan. She holds an undergraduate degree from John Carroll University in Cleveland, Ohio.
Scott Sittig focuses on helping leaders identify measures that both save money and better allocate scarce resources. He is a former CGR senior staff member, and has a demonstrated ability to identify achievable solutions to fiscal, economic and local government challenges.
While at CGR (2007-2014) he managed more than 25 government management efficiency, shared service and/or consolidation studies in the Northeast and Midwest. He also played key roles in public safety, human services, tax assessment and economic impact projects. Prior to his years at CGR he served as an executive pastor focusing on strategic change; an executive director for a group of physicians serving the underserved; and vice president of finance operations for a Chicago-based mission, where he helped facilitate the organization's expansion to another state and overseas. Today, in addition to being a consultant, he is the pastor of a small congregation. Mr. Sittig earned his master of public policy from the University of Chicago, and his B.S. in business administration and sociology from Roberts Wesleyan College.