United Way of Greater Rochester and Monroe County Systems Integration Measurement Strategy
CGR and our partner Analytica Now worked with the Systems Integration Project to refine a logic model and develop a measurement model that will allow SIP to track implementation as well as process and outcome improvements. SIP is a community initiative working to integrate data and services across the health, education and human services sector, including through an information-sharing platform for users and service providers called MyWayFinder. CGR and our partner worked with SIP staff and work groups to understand their goals for the initiative and specify how the integrated system will operate differently and drive improvements. We then developed a range of measures from implementation metrics to outcomes that will allow SIP to track progress up to and including estimating its return on investment.
ESL Community Impact Monitoring & Performance System (CIMPS)
ESL’s Community Impact Division engaged CGR to help design a community impact monitoring and performance system to measure progress against its programmatic goals, demonstrate its impact, and to continually inform its work. CGR conducted a literature scan of best practices and worked with Community Impact staff to: clarify their theories of change; create outcome maps that identify process-, systems & behavior-, and population- level indicators of change that ESL can use to track progress over time; identify potential measures and data sources for each indicator and the type of data collection method required; and create a plan for how and when data will reviewed and used internally.