Staff Survey

CGR conducted a survey of DPW non-management staff, to gauge levels of employee satisfaction and identify strengths and challenges.

  • Results of the survey were broadly positive:
    • Staff are proud of the work they do and the service level they are delivering to the residents of Westfield.
    • Staff have relatively good morale and general satisfaction with their internal leadership and working conditions.
    • Staff express dissatisfaction with comparative pay levels and identified areas for improvement with leadership and communication, especially between the DPW worker level and the Village administration.