Go to CGR Home
Search Site
Research    

Human Services

In an era of limited resources, CGR works with governments and nonprofit organizations to effectively and efficiently serve people in need. Issues we’ve tackled include:

  • Closing budget gaps
  • Evaluating future service needs
  • Examining options for improving operational efficiency
  • Instituting a cross-systems approach to human service delivery
  • Assessing program impact

Featured Research

Aligning Staff with Reform Initiatives

 

Nassau County (NY) is pioneering a new approach to human service delivery via an innovative, multi-year initiative. The county wants to make it possible for a client entering the public service system, regardless of entry point, to gain access to other needed county or community services. One component of the initiative is Nassau’s No Wrong Door staff development program. CGR assessed the program to help the county further refine its efforts. With support from the Rausch Foundation CGR also developed a resource manual so that other counties can capitalize on Nassau’s experience.

 
 

Improving Overall Integration & Delivery of Human Services
 

In the past 5 years, CGR has been engaged to conduct 7 studies for Dutchess County (NY). In one of our major studies, CGR worked with an internal task force charged with improving the integration and effective delivery of human services. CGR reviewed the structure of 6 departments, interviewed more than 150 county staff, analyzed data, reported on nearly 30 performance indicators, and identified important findings. Key recommendations in CGR’s final report prompted decisive action by county officials. Today the county has a Health and Human Services Cabinet, a cabinet director, and a cross-systems approach to human service delivery.

 
 

» Find More Reports

 


Browse Reports
By Staff
Maria Ayoob Erika Rosenberg
Vicki Brown Rochelle Ruffer
Kent Gardner Scott Sittig
Donald Pryor Charles Zettek

By Year
2008 2007 2006 2005
2004 2003 2002 2001
2000 Prior to 2000

By Subject

By Region
Regional Map

What's New

Check out our March ENews!
Highlights include latest reports, what’s coming soon, and more!

Initial findings for innovative lead law are released

Local Development Corporations are created for public purpose but often play hidden role


CGR in the News

CGR disputes findings of Jobs with Justice report

Strategic Plan charts growth for University of Rochester Medical Center

CGR to play key role in 7-county community indicators project

Innovative new lead law shows positive results

National Center for Law & Social Policy lauds CGR report on quality child care

CGR is researching the costs of government in metro Cleveland, Akron, Canton and Youngstown

NY Times and Newsday spotlight study showing more government doesn't = better service

View More...

© 2007 Center for Governmental Research Inc. All Rights Reserved.          Home | Site Map | Privacy Policy
1 S. Washington St., Suite 400, Rochester NY 14614. (585) 325-6360    |    100 State St., Suite 330, Albany, NY 12207. (518) 432-9428