Since January 2007, struggling learners in 6 Rochester (NY) city schools and their families have had on-site access to a new academic intervention program known as EnCompass: Resources for Learning. The program, a strength-based model that depends on the student becoming an active partner in the learning process, delivers one-on-one support services. CGR was engaged by Encompass to assist with an implementation evaluation. CGR is tracking changes in individual student performance, assessing how effectively the program has been implemented in each school, and determining which factors support or impede successful program implementation.