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In the Public Interest
Measuring the Effectiveness of Human Service Delivery - Using Evidence to Show Progress

June 15, 2010 — Conference Materials

Presentations

Measuring Impact Panel

What qualifies as evidence and how is it interpreted in the human services?

Practical Challenges of Measuring Impact Panel

Balancing service delivery, program design and measurement

  • Jeff Kaczorowski, M.D. — The Children’s Agenda
  • Dennis Richardson — Hillside Family of Agencies
  • Susan Aiello — Mercy Residential Services
  • Scott Benjamin, M.A. — Charles Settlement House

Maximizing Resources Panel

Funder accountability and expectations

  • Jennifer Leonard, M.A. — The Community Foundation
  • Dawn Borgeest — United Way
  • Kelly Reed — Monroe County Department of Human Services
  • John Urban — Greater Rochester Health Foundation

Keynote Speaker

  • Keoki Hansen, M.A. — Director of Research & Evaluation
    Big Brothers Big Sisters of America

 


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