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Vicki Brown
Associate Director |
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Expertise
Shared services/consolidation, program evaluation, government management, criminal justice, education, marketing and communications
Ms. Brown serves as project manager on a wide range of CGR studies, from service sharing and consolidation options for municipalities to analyses of alternatives to incarceration and criminal justice practices. She has played a key role in assessments of the market potential for educational programs, studies involving proposed village dissolutions, and records needs assessments or business process analyses for local governments. She was also the principal researcher for a study for which CGR won the 2007 Most Distinguished Research Award from the Governmental Research Association, the national organization of professionals engaged in governmental research. The study involved a comprehensive assessment of, and recommendations for, the criminal justice system in New York’s Chemung County. In addition, Ms. Brown assists with marketing and communication projects for CGR.
Current Projects
- Assessment of service sharing and/or consolidation options for a village and 2 towns in NY’s Finger Lakes region
- Evaluation of options for a city and town in upstate NY to share or consolidate services
Completed Projects
- Numerous studies addressing service-sharing/consolidation (e.g. village/town, police/sheriff, court services)
- Village dissolution and merger study
- Primary research on public safety projects (e.g., reorganization of a city police department operations; police-community relations study)
- Criminal justice assessments (e.g., criminal justice practices, alternatives to incarceration programs; initiatives to reduce juvenile detentions and placements)
- Market studies for a private secondary school and a college
- Program evaluations (e.g., mortgage default resolution, landlord-tenant services, co-location of police and code enforcement at satellite sites in a city)
- Recommendation of “next steps” for a city funding outside services designed to promote a downtown historic district
- Records needs assessments or business process analyses related to services provided by local governments (e.g., public housing, public works, cemeteries, water bureau, code enforcement)
- Disaster recovery-related studies (e.g., identification of key records at risk for a city; records disaster recovery plan for a public housing authority)
- Research for a human services study identifying numbers of children with unmet service needs for co-occurring mental health/developmental disability issues
Education
B.A. in Journalism and English from Marquette University
Background
Ms. Brown became a CGR consultant in 2000, working on projects that addressed business processes, records management and community needs, and in 2004 joined the staff fulltime as a researcher. She was named Associate Director in 2008. Prior to joining CGR, she owned a consulting firm in Rochester NY for 28 years, and directed research, writing and editing projects for consulting groups, medical centers, major universities, governmental organizations, and businesses ranging in size from one-person firms to Fortune 500 companies. Previously she was a newspaper reporter in Rochester NY and a university writer/editor in Atlanta GA. |
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