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Charles Zettek, Jr., M.S.
Director of Government Management Services |
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Expertise
Government management, public safety, program evaluation
Mr. Zettek has been actively involved in practicing the art and science of public administration to improve local government operations for more than 25 years. His particular interest is in working directly with clients using strategic planning principles and analytic thinking to identify ways to make operations more effective and efficient. His expertise encompasses general administrative management, public safety, public works and human service operations for counties, municipalities and school districts.
Current Projects
- Assessment of the costs of local government in Northeast Ohio (metro Cleveland, Akron, Youngstown and Canton)
- Studies of consolidation/shared service options for 5 communities in New York’s Finger Lakes, Adirondack and Hudson Valley regions – funded by the Shared Municipal Services Incentive (SMSI) program
- Analysis involving the potential dissolution of a village in New York's Southern Tier region
Completed Projects
Government management topics:
- Identification of cost reduction opportunities through sharing and/or consolidating services, including a recent study for the NYS Commission on Local Government Efficiency & Competitiveness
- Analysis of proposed village dissolution
- Design of more integrated, effective approaches to providing health and human services
- Ways to improve efficiency and effectiveness of medical transportation services
- Assessment of the benefits of creating a central business office serving multiple school districts
- Analysis of proposed organizational structures and the potential impact on costs and service delivery
- Assessment of the cost of local government
- Opportunities to achieve efficiencies in records management
Public safety topics:
- Police department planning for the future (e.g., station location, staffing, resources)
- Opportunities to reduce costs and improve services by consolidating fire stations or making other management changes
- Analysis of proposed mergers
- Assessment of the cost impact and tax implications of sharing services
- Alternative service delivery options
Education
B.A. with honors in History and M.S. in Public Policy from the University of Rochester
Background
Mr. Zettek joined CGR in 2000 as Director of Government Management Services. For the previous 8 years he was president of Public Purchasing and Management Services, a consulting firm specializing in identifying cost reduction opportunities in both the public and private sectors through the use of more effective purchasing and management operation principles. His prior career included serving for 6 years as Purchasing and Central Services Administrator for Monroe County NY, where he supervised a staff of 35, managed a budget of $4.4 million, oversaw annual purchasing of $100 million in goods, managed the telecommunications system and served as Records Management Officer. In addition, he has 18 years experience in municipal budgeting and planning for the City of Rochester NY.
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